Privacy Policy

Last updated: July 2026

This Privacy Policy explains what information TrackCenter collects, how we use it, and the choices you have. By using the service you agree to the practices described below.

Information we collect

When you use TrackCenter we may collect: the phone number you submit for a location search; payment details (processed by our third-party payment provider — we do not store full card numbers); technical data such as your IP address, browser and device type; and usage data about how you interact with the site.

How we use your information

We use your information to perform the location lookup you request, process your payment, deliver your report, prevent fraud and abuse, provide customer support, comply with legal obligations, and improve our service. We do not use your data for unrelated purposes.

How we share information

To carry out a location search we share the submitted number with carrier and network data partners strictly to fulfil your request. We share payment data with our payment processor, and may disclose information to authorities where required by law. We do not sell your personal data to third parties.

Data retention

We keep search and account data only as long as necessary to deliver your results and to meet legal, tax and accounting requirements, after which it is deleted or anonymised. We minimise the personal data retained from each search.

Security

All traffic is encrypted with 256-bit SSL. We apply administrative and technical safeguards to protect your data. No method of transmission over the internet is completely secure, but we work to protect your information using industry-standard measures.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to certain processing (for example under the GDPR or CCPA). To exercise these rights, contact us at the address on our Contact page.

Cookies

We use essential cookies required for the site to function, and may use limited analytics cookies to understand usage. You can control cookies through your browser settings.

Children

TrackCenter is intended for adults (18+). We do not knowingly collect personal data from children. Where the service is used by a parent to locate their own underage child's device, the account holder must be the responsible adult.

Changes & contact

We may update this policy from time to time; material changes will be posted on this page. For any privacy question, please reach us through our Contact page.

This document is a template provided for convenience and should be reviewed by qualified legal counsel before you rely on it.